This course outlines the fundamental theories and principles of Scrum frameworks, including the underlying philosophy and essential tools practitioners need to adapt to an Agile way of working. Implemented properly, these techniques can produce extraordinary results for stakeholders and customers.

Use this link to register: https://catalog.mindedge.com/rsu19/courses/1488/principles-of-scrum?mode=purchase 

Service representatives often act as the "face" of their organizations and play a critical role in delivering the best experience for every customer. In this course, learners will explore theories, strategies, and techniques for delivering quality service and building customer loyalty. This course is designed for service professionals with any level of experience who want to expand their knowledge, improve their skills, and increase their understanding of customer service.

To register use this link: https://catalog.mindedge.com/rsu19/courses/1871/quality-service?mode=purchase 

Numbers play a role in every retail business. From sales volumes to inventory counts, retailers need to understand how math can help them be successful. This course will cover some of the basic measurements and calculations used in the retail world. You will strengthen your math skills by working through examples and exercises, including calculating common retail metrics.

To register use this link: https://catalog.mindedge.com/rsu19/courses/2097/retail-math-basics?mode=purchase 

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts related to business financing, including how various loan products work, what to consider when assessing your business's financing needs, and how to navigate the application process. The focus is on providing practical, hands-on advice to entrepreneurs and small business people, including video segments and commentary from industry-leading practitioners and subject matter experts. The course also offers how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Follow this link to register: https://catalog.mindedge.com/rsu19/courses/1956/a-guide-to-business-loans?mode=purchase 

Designers across all specializations and industries must have a working knowledge of relevant laws and basic legal concepts. This course covers legal topics relevant to designers, including copyright and intellectual property, contracts and nondisclosure agreements, and legal requirements for accessible design. Through this course, designers will learn about laws most relevant to their work.

Please note: This course covers the basics of law but is not meant to provide legal advice. If you require legal advice or other expert assistance, please seek the services of a professional. While every designer should be familiar with relevant legal issues, there is no substitute for having qualified legal counsel.

Follow this link to register: https://catalog.mindedge.com/rsu19/courses/2145/aiga-law-for-designers?mode=purchase 

This course introduces designers to concepts related to standards of practice, including ethics, accessibility, and diversity and inclusion. Because design is often intertwined with the culture, brand, and vision of an organization, designers play a key role in promoting ethical and inclusive business practices. This course equips designers with the foundational knowledge necessary to make a positive impact in their organizations and their work. Through a series of interactive exercises and case studies, designers can test their knowledge and apply what they're learning to real-world scenarios.

Follow this link to register: https://catalog.mindedge.com/rsu19/courses/2146/aiga-standards-of-professional-practice?mode=purchase 

An effective human resource management strategy is a valuable asset to any company, but those running small businesses often cannot justify designating a full-time HR professional to manage employee relations, compensation, policy-making, performance management, and employee appraisals. This suite of courses will teach you the basics of managing the benefits and policies that support an effective staff. What does an employer need to know about anti-discrimination regulations? What are the key aspects of pay policies? How can employers avoid the traps of the employee selection process? In this suite of courses, you will discover the answers to these and other important questions. Each 3 to 5 hour, self-paced course offers an assortment of interactive exercises, videos, selected readings, case studies, and self-assessments that will engage you and structure your learning about human resource management. Upon successful completion, you can download a printable certificate of completion for this online course suite. This certificate has no textbooks or prerequisites.

Follow this link to register: https://catalog.mindedge.com/rsu19/suites/26548/certificate-in-human-resource-management?mode=purchase

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts related to financial analysis, including how to read and interpret the primary financial statements, how to evaluate your company's financial position, how to calculate various financial ratios, and benchmarking. The focus is on providing practical, hands-on advice to entrepreneurs and small business people, including video segments and commentary from industry-leading practitioners and subject matter experts. The course also offers how-to lists and advice, interactive games, and review questions to ensure mastery of the material.

Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Follow this link to register: https://catalog.mindedge.com/rsu19/courses/1954/financial-analysis?mode=purchase