Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance.  Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them.  After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization.One month course, Sally Schmall, SPHR   AgendaUnit 1Overview of LEAN Principles and ApplicationsAn overview of lean history and philosophyUnderstanding the universal application of lean to Human Resource functions regardless of industryToyota Practical Problem Solving and A3 ToolsA3 problem solving reporting processesUnit 2LEAN Tools for Lean Human ResourcesVisual management, 5S, standardized workOther lean tools for HR functionsIntroduction to value stream mapping (VSM) processesA value stream mapping exercise to apply what you have learnedUnit 3Creating an Effective Business Case for LEAN Initiatives within Your OrganizationCreating the A3 report or storyboardUsing the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organizationDeveloping an A3 report to share with other class membersReceiving feedback from peers and instructorUnit 4Lean Leadership for Human ResourcesLean leadership and culture change strategiesSuccessfully implementing lean tools and concepts in your organizationPlanning to prepare for taking the next stepMoving forward with Lean Leadership for HRAbout online learningOnline learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. How the Course WorksIt is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.Once inside the online classroom, here’s what you can expect.Participate when you wantYou can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.There are no live real-time requirements or meetings. You decide when you participate.For the best learning, participants should log into the course on 2-3 different days of the week.What you will doFor each Unit, you will:Read the print readings (about 20 pages a week)Have the option of accessing the online readingsListen to the audio presentation for the Unit and view the slidesHave the option of taking a self-quiz to see how much you have learnedEngage in written online discussion with your instructor and other participantsFor best learning, you should make one or more comments at 2-3 different times each week.The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.DiscussionThe Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.It’s easy. It’s fun.

Workplace Mentoring & Coaching—Level 1

Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies. It has benefits for the employer and employee. The knowledge you gather will change the way you see yourself in the workplace. Through this knowledge, you can find helpful strategies to navigate through work and life.

Workplace Mentoring & Coaching—Level 2

Building on Coaching and Mentoring in the Workplace Course I, C/M II take a further in-depth look at variables involved in employee support. Additionally, in this course you will develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Critical analysis and improvement of your programs alongside group dynamics and innovative strategies will also be examined in terms of coaching and mentoring programs. This course offers the much-awaited toolkit you have been searching for to improve your employees’ performance and create the working environment that your employees will find truly rewarding. 

About online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.There are no live real-time requirements or meetings. You decide when you participate.For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

For each Unit, you will:

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill.

Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals.  Then improve your skills with editing and proofreading.  Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings.  

Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.

Three one month courses; Dionne Felix, Kathryn Will, and Jeff Kart instructors. 

Individual Courses

Business Writing

Take away the key practices you need to develop and hone your business writing communication effectively and successfully.  Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. And acquire business writing principles that will be good for years to come.

One month, Dionne Felix, instructor.

Effective Copywriting

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success.  Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back.

One month course, Kathryn Will, instructor.

Writing News and Press Releases 

Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention. 

One month, Jeff Kart, instructor.

About online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends.  It’s easy. It’s fun. 

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Once inside the online classroom, here’s what you can expect.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week.There are no live real-time requirements or meetings. You decide when you participate.For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

For each Unit, you will:

For best learning, you should make one or more comments at 2-3 different times each day.

The content (readings, audio lectures, slides) and self quizzes are accessible for the entire course, so you can work ahead, or go back and review again, at your convenience.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each day to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Finally, you can acquire the best professional development in webinar design, presentations,  planning, and marketing. Webinars are a popular format for delivering information. They can be very successful for your organization, IF you have good webinar presentations and good management and marketing.  Discover the power of successful webinars for your business organization.  Then learn the 4 key strategies to make your webinars more successful.  Acquire techniques and tips that will make your webinars winners with your audiences.  Then acquire the webinar planning skills involved in budgeting, pricing, and marketing webinar meetings. Take back a certificate in designing webinars that provides you with the latest and best information about presenting webinars, as well as managing and marketing them. You will be learning from two of the foremost authorities on webinars.

Increase your online savvy and ability to position yourself and your organization for greater success.  Experience the interaction and big take-aways from studying with top notch professionals. Your instructors not only work with these tools every day, but speak at national conferences and train others. Your teachers have tips you have not discovered yet.

Learn more about Google Analytics, Google apps for business, and Google+ . Acquire new tips and techniques. Just one new tip can mean greater productivity, effectiveness and even profitability for your work. 

Three one month courses. 

Individual Courses

Google Analytics

If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This course, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool.You’ll understand your visitor traffic better, learn how to calculate return on investment (ROI) for your online advertising, and find out how to get more conversions and sales from your website visitors. A must for anyone serious about leveraging more success from their website.One month course, Dan Belhassen and Susan Hurrell, instructors.

Google Apps for Business

Google has variety of web based applications and tools to help you become more productive, including Gmail, Google Calendar, Drive, Hangouts, Documents, Spreadsheets, Presentations, and more. Move beyond the basic features you figured out on your own. Be able to use them to work collaboratively and increase productivity. Learn how to run online meetings and webinars. Learn the ins and outs of all the tools Google has to help you become more productive and improve your work communication skills. You will learn time saving tips and strategies to get more done in your work and personal life.

One month course; Jennifer Selke, instructor

Google+

Google+ has surpassed Twitter to become the second largest social network next to Facebook. Discover the best ways to use this popular and emerging social media platform to raise your online profile, and connect with current and potential new contacts. You’ll learn the advantages of using Google+, how it can help your organization to engage existing users, and grow your base and techniques for using the platform to create relationships, and expand your reach and knowledge in particular subject matter areas.

One month course.

Especially geared for future leaders in the Gen Y generation (born 1980-1999), the certificate provides how-to practical information on advancing your leadership potential and making a difference in both the workplace and in society.    Find out what it takes to become an effective leader. Discover your style of leadership.  Discuss task completion, building relationships with your subordinates, becoming socially perceptive to changes in the workplace, utilizing your emotions in a positive and effective manner, and addressing challenging goals.   Then learn the unspoken secrets that leaders know and the strategies they employ/exhibit in for influencing others. Leadership skills are acquired and learned.  You can become a leader if you know the do’s and don’ts; what to say, what not to say; what to do, what not to do.   At the end of completing the three course certificate, you will come away with a new understanding, new toolbox of leadership skills, and the information to move your leadership development into high gear. 

Leadership today demands increasingly more sophisticated skills.  Executives today need to know traditional leadership principles and standard practices.  At the same time, our economy is moving swiftly out of the industrial age into the new economy of the Internet, knowledge and innovation.  So executive leaders today require a new perspective on the external environment, as well as new tools to lead one’s internal organizational structure and way of doing business.  This unique certificate addresses both these sets of skills.  Begin with information not available anywhere else about how the marketplace and business is changing.  Find out what you as an executive need to know about the external environment and how the workplace is changing rapidly internally. Take away a new perspective about how to position your organization for success, and what new leadership skills executives in the 21st century.Then review cases of real leaders in business, education, and government who experienced initial success but ultimately failed because of their own actions. Find out the leading fatal leadership errors, and acquire practical recommendations to help you minimize these errors and help you perform your leadership role to an optimal level of efficiency.Finally, you will get information about leadership styles, traits, and values. Find out how leaders behave and speak differently from others in the organization in order to be effective and supportive. Discover why empowering leaders are more successful than others.After successfully completing the Executive Leadership Certificate, you will have new information about leadership today, a new perspective on the external environment and workplace, and an understanding of the leadership skills needed to position your organization, and your career as a leader, for success.

Non-profits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, with our Certificate in NonProfit Administration.   You will come away with the latest best information from instructors who train people in nonprofits.