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RSU 19 Adult Education

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Business Training

in Business & Skills Training

Hiring, Managing, and Developing Talent

$79

with Mind Edge

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of human resources management, including recruiting; onboarding; talent development; and company culture. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1604/hiring,-managing,-and-developing-talent

 

 

How Can I Help You? Customer Service Best Practices

$49

with Mind Edge

This course explores best practices in providing customer service. This course can serve as an introduction if this is your first customer service job. But even if you are a seasoned professional, the scenarios and activities will give you a chance to ask yourself how you might better handle balancing the needs of your customers with the needs of your organization.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/170/how-can-i-help-you%3F-customer-service-best-practices

 

 

How to Coach

$79

with Mind Edge

Managers who lead and manage through coaching--providing encouragement, feedback, and support--are more successful in "working through others." This course focuses on the skills and techniques of positive coaching in an organizational setting including listening actively, providing constructive feedback based on observation, reinforcing positive employee performance through recognition and praise, and teaching new skills.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/43/how-to-coach

 

 

How to Read a Financial Statement

$79

with Mind Edge

Financial statements can look intimidating and, as a non-financial manager, you may feel like ascertaining the right conclusion from a financial statement is like finding a needle in a haystack. This course covers financial reports and their meaning. You will learn the fundamentals and importance of the income statement, balance sheet, and statement of cash flows, and how they can be used to manage a business. You will also be exposed to financial (ratio) analysis.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1002/how-to-read-a-financial-statement

 

 

HR Ethics Series: Building an Ethical Organization

$39

with Mind Edge

Why do ethical people commit unethical acts? While individual morality certainly plays some role in ethical decision-making, the whole is larger than the sum of its parts. Corporate culture is integral to inspiring the best from employees and identifying any ethical problems immediately. HR professionals are critical for building and maintaining an ethical organization, as they are responsible for advertising jobs, screening applicants, and onboarding, training, and monitoring employees. This course lays out the components of an ethical organization with special attention on how HR facilitates the process of building and maintaining an ethical corporate culture.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1802/hr-ethics-series:-building-an-ethical-organization

 

 

HR Ethics Series: Capitalism, Inequality, and Justice

$39

with Mind Edge

Because it is the driving force behind economic organizations worldwide, capitalism is a term that business leaders, executives, and employees should know well. Another reason to know this term well: it is at the center of much debate and controversy. At the same time that capitalism is praised for its ability to stimulate innovation and spur economic growth, it is criticized for its contribution to inequality and injustice around the world. This course will explore the topic of capitalism and its relationship to ethics, justice, and inequality.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1725/hr-ethics-series:-capitalism,-inequality,-and-justice

 

 

HR Ethics Series: Common Ethical Challenges

$39

with Mind Edge

There are certain ethical challenges that employees and organizations are likely to face. Many of these challenges arise due to the commercial nature of business. Business owners and leaders are interested in generating a profit and accruing assets, and because of this, morally troubling situations can be difficult to identify, evaluate, and navigate clearly. This course examines ethical challenges that companies and organizations may encounter and steps for how to address them. While all members of an organization are responsible for promoting and preserving an ethical culture within the organization, this course pays special attention to the role that human resources professionals play in mitigating ethical challenges.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1760/hr-ethics-series:-common-ethical-challenges

 

 

HR Fundamentals for Managers

$79

with Mind Edge

Proper management of human resources is vital for creating and sustaining a skilled and engaged workforce, developing a positive business culture, and generating a competitive advantage. In every business where a manager supervises a group of employees, that manager is responsible for some aspect of human resources, and successful managers know the importance of keeping up with current laws and HR best practices. This course equips managers with foundational HR knowledge in areas related to employee recruitment and selection, onboarding and training, compensation, and performance management.

Use link to register:

https://catalog.mindedge.com/rsu19/search/1092/fundamentals%20for%20managers

 

 





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