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RSU 19 Adult Education

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Computers and Technology

in Business & Skills Training

A Manager's Guide to Robotics

$99

with Mind Edge

This course will introduce many of the concepts and metrics for management to consider when evaluating whether an investment in robotics is the right decision for the operation. The course begins by defining automation types and processes before exploring the business functions involved in making the decision to execute an automation enhancement. In addition to delving into pragmatic issues, this course also explores the strategic and ethical issues of replacing human workers with robots.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1486/a-manager's-guide-to-robotics

 

 

A Manager's Guide to Superior Customer Service

$79

with Mind Edge

This course explores the art and science of developing a superior customer experience. Customers are vital to any organization and superior customer service can pay large financial dividends. Learners will explore the concepts of the comprehensive customer experience, as well as the benefits to the company. The course will then discuss key performance indicators, the voice of the customer, and net promoter score. The goal of this course is to help managers build an appreciation and understanding of the importance of customer loyalty and the role customer service can play.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1355/a-manager's-guide-to-superior-customer-service

 

 

Access Control and Identity Management Scenarios

$79

with Mind Edge

Access control is the restriction of access to a computer system. So how does a cybersecurity professional manage this access control? This course introduces the principles of access controls, beginning with the central modes of information security and continuing through various attacks and defenses. It provides an overview of Identity Management and the resources used on modern-day information systems, including Web and cloud-based ones. This course also features a number of fictional scenarios based on access control and identity management that professionals face in the real-world.

To register use link

https://catalog.mindedge.com/rsu19/courses/1220/access-control-and-identity-management-scenarios

 

 

Advanced Grammar

$99

with Mind Edge

This course, a staple for anyone who is interested in copy editing, will ensure you have a detailed understanding of word categories, punctuation, and sentence construction. The course will guide you through the eight parts of speech; simple, compound, complex, and compound-complex sentences; ten punctuation marks; and the rules for capitalization. Through real-world exercises, you'll be able to categorize words and phrases, build different types of sentences, and correct common syntax and punctuation errors.

To register use link:

https://catalog.mindedge.com/rsu19/courses/1979/advanced-grammar

 

 

Application Development for Cloud Computing

$79

with Mind Edge

This course is intended to provide professionals who have some technical experience an overview of the application development process, how it applies to cloud computing, and the prevalent security concerns related to today's applications. It is not a software engineering course and does not require any programming knowledge. The content of this course covers much of the Application Security domain developed by the (ISC)2 and Cloud Security Alliance as part of the Cloud Computing Security Practitioner (CCSP) exam and certification. Further, the course also incorporates content that may be found on the CompTIA Cloud+ exam. As such, it should serve as useful preparation for anyone pursuing these certifications.

To register use link:

https://catalog.mindedge.com/rsu19/courses/1630/application-development-for-cloud-computing

 

 

Application, Data, and Host Security Scenarios

$79

with Mind Edge

When you download an app, or access a database, you want to trust that the software engineer who developed the app had an eye toward security. This course covers the security of applications, data, and hosts in information systems. It provides a comprehensive examination of software development and change management. This course also features a number of fictional scenarios based on real-world application, data, and host security. Although not required, having some experience or working knowledge in IT concepts is helpful in taking this course.

To register use link:

https://catalog.mindedge.com/rsu19/courses/1219/application,-data,-and-host-security-scenarios

 

 

Asset Security

$79

with Mind Edge

Companies must protect their assets. Just as locks go on the doors to protect physical assets, electronic and data assets must also be guarded. Asset security involves the full support of everyone in an organization, from corporate-level personnel down to front-line employees. Various security controls will be described that help protect privacy, along with data leakage prevention (DLP). Although it is not necessary, having some foundation in IT concepts is helpful in taking this course.

To register use link:

https://catalog.mindedge.com/rsu19/courses/1154/asset-security

 

Becoming a Better Leader

$79

with Mind Edge

This completely online and self-paced one-module course utilizes Inc. Magazine's prize-winning editorial content to introduce basic concepts of business leadership, including communication and motivation; leading teams; leading virtual workers; and leading during times of change. The focus is on providing practical, hands-on advice to entrepreneurs and small-business people, including video segments with analysis and commentary from industry-leading practitioners and subject matter experts. The course also offers real-world examples, how-to lists and advice, interactive games, and review questions to ensure mastery of the material.Included with your course is a one (1) year complimentary subscription to Inc. Magazine ($19.99 value). Your subscription will start with the current issue. Inc. Magazine publishes 6 issues a year.

Use link to register:

https://catalog.mindedge.com/rsu19/courses/1617/becoming-a-better-leader

 

 





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